Privacy Policy

Vipiso Zebedi ("we," "us," or "our") operates this website to describe window cleaning and pressure washing services offered to residential and small commercial customers around Charlotte, North Carolina. This policy explains what information is gathered when someone visits or uses this site, how it is used, and what choices are available. It applies only to information collected through this website, not to information gathered during in-person service visits, which may be handled separately.

1. Information We Collect

When the contact form is used, we receive whatever is entered into the name, email, phone, and message fields, along with the confirmation that the privacy checkbox was selected. No information is collected from the form unless it is voluntarily submitted. Separately, the site may automatically collect limited technical information through cookies and similar technologies, such as browser type, approximate location derived from IP address, pages viewed, and general usage patterns, but only in categories the visitor has agreed to through the cookie preference tool described in our Cookie Policy.

2. How Information Is Used

Information submitted through the contact form is used to respond to the inquiry, which may include discussing services, scheduling, or providing a written estimate. It is not used for any purpose beyond communicating about the request that was made. Technical and usage information collected through optional cookie categories is used, where enabled, to understand general patterns of how the website is used, such as which pages are viewed most, so the site can be maintained and improved over time.

3. Legal Basis and Consent

Where required, cookies beyond those necessary for the site to function are only set after affirmative consent is given through the cookie preference panel accessible from the shield icon in the corner of the screen. Consent can be withdrawn or adjusted at any time by reopening that panel. Submission of the contact form is treated as consent to be contacted back regarding the specific inquiry submitted.

4. Sharing of Information

Information submitted through this site is not sold. It may be shared with service providers who help operate the website or process email communications, strictly for the purpose of enabling those functions, and only to the extent necessary. Information may also be disclosed if required by law, such as in response to a valid legal request from a governmental authority.

5. California and Other State Privacy Rights

Residents of California have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), including the right to know what personal information is collected, the right to request deletion of personal information, and the right to opt out of the sale or sharing of personal information. Vipiso Zebedi does not sell personal information collected through this website. The advertising cookie category, when enabled, can be declined at any time using the "Do Not Sell or Share My Personal Information" style toggle available in the cookie preference panel. Residents of other states with comparable privacy laws may have similar rights, and requests can be directed to the contact information below.

6. Data Retention

Contact form submissions and related email correspondence are retained only as long as reasonably necessary to address the inquiry and for general recordkeeping consistent with standard business practice. Cookie preference selections are stored in a browser cookie for a limited period, after which the preference prompt may reappear.

7. Data Security

Reasonable administrative and technical measures are used to protect information submitted through this website. No method of transmission over the internet is completely secure, and absolute security of any information cannot be guaranteed.

8. Children's Privacy

This website is not directed at children under the age of 13, and personal information is not knowingly collected from children. If it comes to our attention that information has been submitted by a child under 13, that information will be deleted.

9. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in practices or applicable law. The date at the top of this page reflects the most recent revision. Continued use of this website after changes are posted indicates acceptance of the updated policy.

10. Contact

Questions about this Privacy Policy can be directed to Vipiso Zebedi at 925 Tuckaseegee Rd, Charlotte, NC, by phone at +1 704-358-8832, or by email at [email protected].